BARRETO ONLINE FORMS

Warranty Claim Form

All Barreto manufactured parts and hydraulic components are covered under the Barreto Warranty. A copy of the Barreto Manufacturing Inc. Equipment Warranty is provided in the manual for each machine.

If you think you have a situation with a Barreto product that may be covered under warranty please follow the procedures below:

(Before calling Barreto Manufacturing, be sure to have the model number of the machine, the serial number, and the purchase date available.)

  1. Call Barreto at (800) 525-7348 and ask for help with a warranty issue.
  2. Describe the symptoms of the breakdown, failure, or malfunction. (Please remember that you must call Honda, Briggs & Stratton, or Robin for any engine related issues.)
  3. Barreto will try to determine at first contact whether the problem is covered under warranty. If there is any doubt, you may be asked to return related parts to the factory for inspection. (Any time the problem involves a hydraulic pump or hydraulic motor, you will be reuqired to return the hydraulic component to the factory. A call tag will be provided.)
  4. Barreto will assist in determining what parts are needed to make the repairs.
  5. Barreto will supply parts at no charge. A Warranty Claim Form will be provided with the parts. (If the circumstances of a breakdown require obtaining parts from a source other than Barreto, receipts and an explanation must be supplied.)
  6. Make the necessary repairs then fill out and return the claim form to Barreto.
  7. Upon approval of the claim Barreto will either apply a credit to your account or send a check in the amount of the claim in compliance with your preference.

Exemptions - Not covered under warranty:

Disclaimers:

Barreto retains the right to determine reasonable time for repairs to be made. Labor is reimbursed at "shop cost" not "shop rate." Average compensated shop cost is $45.00 per hour. Barreto also retains the right to inspect any part or component to determine if abuse may have contributed to the failure.

Warranty Claim Information


Customer:
Street:
City:
State:
ZIP:
Phone:
Product Model #:
Serial #:
Purchased From:
Date Purchased:
Please list any replacement parts purchased for the repair. Include quantities, part numbers, descriptions, and part costs.
Required Labor Hours for Repair:
Briefly describe circumstances leading to warranty repair:
Submitted By:
Title:
Date:

* Please send serial numbers, purchase date and receipts that accompany this claim via postal mail or fax to the contact information provided below - thank you.

BARRETO MANUFACTURING, INC.
66498 HWY 203
LA GRANDE, OR 97850
(800) 525-7348
FAX: (541) 963-6755


Agreement

By clicking the "I agree" button below, you acknowledge that the above provided information is true and correct to the best of your knowledge, and further acknowledge your intent to submit information electronically via the World Wide Web to Barreto Manufacturing, Inc. If you agree to these terms, please click the "I agree" button below.